Privacy Policy

1. Introduction

Welcome to AB Fitness Dubai ("we", "us", or "our"). We respect your privacy and are committed to protecting your personal information. This policy applies to our website abfitness.ae, membership and booking systems, marketing communications and in-gym records.

2. Information We Collect

We collect information to provide and improve our services. This includes:

A. Personal Information

• Full name, email address and phone number
• Postal address (optional)
• Date of birth and gender (optional)
• Emergency contact for members

B. Payment Information

Payment details are processed securely by our third-party payment providers. We do not store full card numbers on our servers.

C. Technical & Usage Data

• Pages visited, pages viewed and session duration

3. How We Use Your Information

• To process memberships, bookings and payments
• To communicate updates, class schedules and promotions (with your consent)
• To provide customer support and respond to enquiries
• To improve website performance, user experience and our services
• To comply with legal and safety obligations

4. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, remember preferences and analyze site usage. You can manage or disable cookies in your browser settings — note that disabling cookies may affect some website features.

5. Data Security

We implement technical and organizational measures to protect personal information, such as secure servers, access controls and encryption where appropriate. While we strive to keep your data secure, no internet transmission is completely secure.

6. Third-Party Sharing

We do not sell or rent personal information. We may share data with:

• Trusted service providers (e.g., payment processors, email delivery, analytics)
• Authorities when required by law or to protect safety

All third parties are required to handle your data according to strict confidentiality and security standards.

7. Your Rights

You have the right to:

• Request access to personal data we hold about you
• Request correction or deletion of inaccurate or unnecessary data
• Withdraw consent for marketing communications at any time
• Request a copy of your data in a portable format

To exercise these rights, please contact us (details below). We may ask for identity verification before processing requests.

8. Data Retention

We retain personal information only as long as necessary for the purposes described, to comply with legal obligations, or to resolve disputes. Retention periods vary depending on the type of data and the reason for processing.

9. Children

Our services are not directed to children under 16. We do not knowingly collect personal data from children without parental consent. If you believe we have collected such data, contact us to request deletion.

10. Links to Other Sites

Our website may link to third-party sites (e.g., social media). This privacy policy does not apply to those sites — please review their privacy policies separately.

11. Changes to This Policy

We may update this policy from time to time. We will publish the revised policy on this page and update the Effective Date.

12. Contact Us

If you have questions or want to exercise your rights, contact: